Joy C.
1/5
PLEASE READ before you sign up:
I am speaking from my experience in joining the Chinese Painting Class in Unwind Studio in Arena Curve.
To be honest I did not have a good experience here. I felt like it should NOT be called a painting class but more precisely, it is just a time to get together and use the office space to draw.
This is why I think it deserves a 1-star. Below are reasons why I think it only deserves a 1-star :
1. inflexible schedule & not a class per se
Do not miss your class as it will be a nightmare to arrange replacement because you could only do it on other times (weekday) or other place (like my case I have to go to Jelutong).
Pauline (Customer Service person) said it is like that because these classes are like tuition class, once you miss one, you have to go on regardless. But the thing is, there is NO FIXED syllabus of learning. Even if you replace a class, the things you learn will still be different. You do not need knowledge from the previous class to attend this week’s class. I do not know what I will learn this class, or what I will learn next class. Every lesson to me is random.
2. Class Experience
For the one time I went, (cos the other time I really could not make it due to the inflexibile schedule of the classes), I find that there is lack of learning content. I find the teacher is lacking expertise to teach. For example, during my class, she showed us her old painting and she asked us to take a photo and copy the painting, just like that, no more guidance. The teacher did do a live demo, however the painting turned out very different from her old painting and she said it was her shaky hands on that day. The teacher is nice and friendly. But judging from a my point of view (as a student), I don’t feel like I learn a lot. 1.5 hour was basically drawing on ur own and asking teaching for acknowledgment. The teacher just say ‘wow, you drew nicely’, or ‘no that’s not how to draw’. Again, very little guidance.
3. Paid Starter Pack required for the Class
Before you attend the class, you have to prepare some drawing materials. You can purchase your own materials or buy a starter pack from the class that contains all you need to start the class. I purchased the starter pack for RM70+ and it contains some color ink, one black ink, 2 brushes, one small plate to contain your ink, and some xuan paper (for Chinese art drawing). What happened was I prepaid this starter pack days before the class because I was advised by the IG person that the teacher needed time to prepare the materials but on that day of the class, the starter pack isn’t complete. I am still owed some of these materials even though I have discontinued going to the classes but there is no response whatsoever about those owed materials until I asked about it. Meaning to say if I didn’t ask about it, they will just continue to be quiet about it.
4. At the end, I went to one of four classes but I was not compensated at all. Essentially, I paid RM190 plus RM70+ for one class and some painting materials that aren’t even complete. I am not asking for a refund but their business policy is very flawed in that sense.
Summary:
I feel like the service was not good. I don’t feel like there are efforts made to improve the class and customer experience. I actually then purchased a Chinese Art drawing book and watch YouTube for self learning now. I feel is that more value for your money.
