CU Bukit Baru - Μαλάκα, Malacca

DIVYAA V.

This is the first time I've seen an outlet take a break so close to its closing hours. The stated closing time is 11:59 PM, but the outlet was already closed by 9:30 PM, which doesn’t make sense at all. Please take appropriate action regarding this matter. There are only a few outlets in Melaka, so it's very inconvenient for customers especially when some, like the one from Jasin, travel a long distance and end up waiting for hours. This kind of experience is really disappointing. I hope the management will look into this matter seriously. Thank you.

Ain N.

SERVIS PALING MENGECEWAKAN!

04.05.25
Beli Rabokki, tunggu nak siap — baru staff bagitahu telur tak ada. Lepas tu tanya pula, “Kak, telur takde boleh ke?”
Soalan sangat tak masuk akal. Telur tu bahan utama dalam menu dan aku dah bayar pun. Masuk kerja tak check stock ke ? Kalau dah tahu tak cukup bahan, kenapa sebok terima pesanan?
Masuk kerja pagi pagi tu untuk apa kalau bukan untuk check barang dan persediaan dapur?

Bila aku tanya balik “Saya dah bayar, jadi macam mana?”
Jawapannya: “Haa tapi telur kita habis.”
Jawapan sambil lewa macam tu sangat tidak bertanggungjawab. Sedap je jawab macamtu . So aku kena telan makanan yang tak cukup bahan selepas bayar penuh ? Ke aku kena bawa telur sendiri datang lepasni?

11.04.25
Masuk kedai, langsung tak ada staff dekat kaunter. Tunggu hampir 15 min, cust lain pon dah naik bosan. Staff entah ke mana, muncul lambat macam tak kisah pelanggan ada atau tak. Aku sabar lagi proceed order then makan dalam kereta . a few min later nak take away order lain, kedai tutup tanpa sebarang notis (turun shutter & kunci pintu) .. sejak bila operasi kedai boleh tutup ikut suka hati?

Sila rujuk gambar untuk bukti kejadian.

Mohon pihak pengurusan CU ambil tindakan sewajarnya terhadap staff dan SOP di cawangan Bukit Baru ini.
Servis macamni bukan saja tidak profesional — tapi langsung tidak hormat pelanggan. Kalau rasa kedai tu macam kedai sendiri, silakan buka untuk keluarga saja!!

KIMI M.

Just try out the laksa and peach drink promotion deal. Taste ok, laksa is ABIT small portion. Drink ABIT too sweat for me. Maybe I not a sugar baby.. hahaha..

The store is clean and have 3 sets of table of two. Price is not cheap based on my glance of the product displayed.

Sultan M. I.

Visited this outlet recently and found it to be just average overall. The store is decently stocked with basic Korean snacks and ready-to-eat meals, but the variety isn’t as wide compared to other branches. Some items were close to expiry and a few shelves looked a bit disorganized. The staff were polite but not particularly attentive. It wasn’t crowded, so shopping was smooth, but nothing stood out to make it memorable. If you're nearby and just want a quick Korean snack fix, it does the job — but don't expect anything beyond the basics.

noornadhira 9.

Female staff who took my order on 18/9/2025 around 1.15 pm was very rude and unprofessional. She had sour expression like no interest to work. When i asked about whats the difference between food signature 1 and signature 2, she just answer “bebola” with sour face and not even looking at me. Very rude attitude. CU manager, bukit baru melaka, please do something on this!! Your female staff here is very rude to customer.

Afdlin H.

order set tteokbokki ngan air kat grab. pastu cancel set tu sebab air takde stock. then refuse tukar air tu dengan air lain and cancel terus set tu? bila check balik menu, semua hot food dah unavailable?! belum 930pm lagi semua dah habis ke?

Muhaini N.

Staff bernama SAKINAH sangat tidak ikhlas berkerja, dengan buat muka tidak ikhlas. Cust ni tak tahu menu tu boleh cakap elok elok tapi bukan nak explain malah duk menekan kan menu tu dengan suara sedikit tinggi dan muka annoying. Explain lah sikit baru cust faham ni tidak. Sangat teruk!

amir A.

Last time i dtng staff sngat2 out,

but today i dtng and rse staff baru lelaki tak sempat tnya nama, very polite, customer service dia memang tiptop. Aslnya nk takeaway jer tpi layanan staff laki tu smpai kitaorng makan terus kt seating tak jadi takeaway.
Overall my brothers and sister very happy with that staff. Will come again at cumart bukit baru