Public Bank Taman Sutera Utama - Skudai, Johor Darul Ta'zim

Introduction to Public Bank Taman Sutera Utama

The Public Bank Taman Sutera Utama branch, located at 23, Jalan Sutera Tanjung 8/2, Taman Sutera Utama, 81300 Skudai, Johor, Malaysia, is a prime example of the bank's commitment to providing comprehensive banking services to its customers. This article will delve into the key services, location and accessibility, unique features, practical information, and customer reviews of this branch.

Key Services

• Personal Banking: Offers a range of services tailored to individual customers, including savings and current accounts, time deposits, loans, and credit cards.
• Business Banking: Catering to the needs of SMEs and corporate clients, providing services such as business accounts, corporate banking, and financial solutions.
• Red Carpet Banking: An exclusive service for premier customers, offering priority banking, personalized services, and priority pass to airport lounges worldwide.

Location and Accessibility

The branch is situated at the intersection of Jalan Sutera Tanjung 8/2 and Jalan Sutera Tanjung 8/4, in the heart of Taman Sutera Utama. It is easily accessible via major roads such as the Skudai Highway and the Pasir Gudang Highway. The branch is wheelchair-accessible, with a dedicated entrance and parking spaces.

Unique Features

• MyPB App: A newly redesigned mobile banking application that offers a seamless banking experience, coupled with a variety of lifestyle services.
• Self-Service kiosks: Available for customers to perform basic banking transactions quickly and conveniently.
• Multilingual Services: Staff are trained to assist customers in multiple languages, including English, Mandarin, and Tamil.

Practical Information

• Business Hours: Monday to Friday: 9:30 AM to 4:30 PM, Saturday: 9:30 AM to 1:00 PM. Closed on Sundays and public holidays.
• Contact Information: Phone: 75591788, Website: pbebank.com.

Positive Aspects from Customer Reviews

Customers have praised the branch for its convenient location, friendly and efficient staff, and the availability of self-service kiosks. Some customers have also appreciated the bank's multilingual services.

Customer Reviews and Ratings

This branch has an average rating of 2.4/5 from 90 reviews on Google My Business. While some customers have expressed satisfaction with the services and facilities, others have highlighted areas of improvement, such as longer waiting times during peak hours and limited parking spaces.

👍 Σχόλια για Public Bank Taman Sutera Utama

Yong C. K.

1/5

Banyak susah mao Buat brg punya tempat (boleh Kasi update skit standard tak ni )
Baru nak buat activated card jer angkat nombor tunggu 30minit org belakang datang.guard semua Kasi masuk buat apa I angkat nombor ? Buat 3minit job kena tunggu 1hour matilor macam in kerja ........
Public bank Ade barang drop
Apa drop ? Standard. Drop

Nida A.

1/5

Bank besar alam tapi counter buka berapa kerat je!!
What kind of bank lh !!

陈运聪

1/5

遇见一个在customer service 黑色衣服的女员工，明明可以直接在柜台按手指印处理的事情，却忽悠我拿customer service的号码，让我莫名其妙等了两个小时多。还好后来一位马来员工服务态度很好，帮我处理了问题。只能说public bank的华人员工素质越来越差了。

GIn

1/5

如果可以munshi imrahim我一星都不想给，counter5号马来人数学是不是体育老师教的态度又不好，少给钱还lansi。叫她回kampung学好数学回来可以吗。对于该银行我对我的钱存放在里面深感担忧。

suzume S.

1/5

Worst experience and worst franchise. The staff kept yapping non stop and no work done. The girls n the guys at the back of the counter kept yapping. I tot only government officials are lazy maybe I’m wrong even private sectors’ staffs are lazy. Hope Malaysia can improve. It’s 9:30am in the morning for god sake. Pls get it together pls

Rosaline A.

5/5

A pleasant discovery right in front of the bank's carpark, parked a "special" van, selling all sort of cakes. Every cakes looks tempting but as we intend to stay for 2 more days, we could buy more than what we could not consume within these 2 days.
👍 Thumb up 👍 for the Green tea red bean, wi nice light fragrance, that's not sweet like most well known bakery shop in Singapore.
One bad thing is, he is only here on Monday night. And I forgot to get his contact details to check his other days location. But I heard he's at Bukit Indah too!

TAN T.

1/5

五福城大众银行开联明普通户口要5千马币吓死我结果我去其他大众銀行开才250元马币 五福城大众银行就是不一样

YW

2/5

The staff feel demotivated but still helpful, the equipment here is so old and broken, the IC reader feel like 20 year old ago, have to plug in plug out 10 times above, here hard to find parking also